Our goal is to provide the finest work to help customers get the most out of our service. Sometimes it can be difficult and frustrating to find a reliable, trustworthy source. Cross Cut Tree Services & Landscaping removes that frustration. No matter where you live, Cross Cut Tree Services & Landscaping is here for you.
1. Is there a cost for the estimate?
No, all estimates are free of charge call us and we can arrange to have an estimator meet you at your property, or he can leave an estimate for you if you can’t be home.
2. How long does it take to get an estimate?
24 to 48 hours. We can be there within hours if it is an emergency, and can leave an estimate for you within 1 day if you don’t have to meet the estimator. However, we are glad to call to set up an appointment to meet you at your home or place of business at your convenience.
3. How long is the price quote good for?
We guarantee our price for 30 days, unless a different term is specified in writing by the estimator.
4. Once approval on a job has been given, when can the job be completed?
During our busy season starting in mid-April and continuing through October, it takes approximately 2 weeks from the time you approve your work and completion of the job. In the winter months our work slows down so we can complete a job within 1 week. Our prices go down in the winter as well- so it’s a great time to have tree work done!
5. Once the job has been completed, how do I pay?
Our terms are “Payment in full due upon completion”. Once the job is finished, the foreman will present you with the invoice. You can pay the foreman directly with a check or cash. If you would like to pay using a credit card, you will be instructed to call the office. We accept all major credit cards. If you can’t be home when the work is done, the foreman will leave an invoice in your door. You may mail us a check or call to pay by credit card.
6. Are we insured?
This is a very good question, and should be asked of every contractor you are thinking of hiring. We are fully insured with liability, vehicle insurance and Workers Compensation. We will be happy to provide you with proof of insurance. Please always make sure to ask for proof of insurance before a contractor comes on your property to work.
1. Does your company use spikes to climb the trees?
We do not use spikes to climb trees that we are pruning. We will only use spikes if we are taking down the tree.
2. Does your company spray trees with pesticides for insects?
No, we don’t believe in the use of pesticides to control insects in most cases. We feel that if your tree is healthy it can withstand an attack from common insects. We recommend maintaining your tree with regular pruning and fertilizing to keep it strong and healthy. However, in some cases the use of pesticides are necessary, and we can recommend a reputable tree service for you to contact.
3. Do you top trees?
Topping is no longer a recommended pruning method to cut a tree down in height. It is actually harmful to the health of the tree. Your estimator can discuss other methods of pruning to maintain a certain height, and to try to repair trees that have been damaged by topping.
4. When is the best time to prune a tree?
There are different times to prune different trees, for example most flowering trees should be pruned after they bloom, and Maples can be pruned most times of the year. It is best to discuss pruning with the estimator, because every tree is unique in it’s placement on your property and it’s condition.
5. How often should I fertilize my trees?
We recommend you deep-root fertilize your trees every 2 to 3 years. However, trees that are not in good health may need to be fertilized more frequently.